The Impact of Digital Transformation on Supply Chain Management in Small and Medium Enterprises: A Systematic Literature Review
DOI:
https://doi.org/10.36275/qrqb6628Keywords:
Digital Transformation, Supply Chain Management, SMEs, PRISMAAbstract
This study examines the impact of digital transformation on supply chain management (SCM) within Small and Medium Enterprises (SMEs) by utilizing the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) methodology. Digital transformation involves integrating advanced digital technologies to improve business operations and processes. For SMEs, which often face resource limitations and scalability issues, digital transformation can significantly enhance SCM processes by increasing efficiency, reducing costs, and improving agility and collaboration. The research employs a systematic review and meta-analysis of existing literature to assess the effects of digital transformation on SCM in SMEs. The PRISMA methodology ensures a thorough and unbiased selection of relevant studies, providing a solid foundation for the analysis. The key SCM dimensions explored include operational efficiency, cost management, agility, and collaboration. The results reveal that digital transformation leads to substantial improvements in SCM performance. Automation of processes, enhanced real-time data exchange, and better decision-making capabilities are some of the benefits identified. However, the study also highlights challenges such as the high initial costs associated with digital technologies, resistance to change within organizations, and the need for continuous skill development. The findings suggest that successful digital transformation in SMEs' SCM requires strategic planning, investment in employee training, and a supportive organizational culture. This research contributes to the understanding of how digital transformation can be leveraged to optimize SCM in SMEs and provides actionable insights for practitioners and policymakers aiming to foster digital innovation in this critical sector
Downloads
References
Adeyemi, O. A., Pinto, P. M. G., Sunmola, F., Aibinu, A. M., Okesola, J. O., & Adeyemi, E. O. (2024). Towards the Adoption of Industry 4.0 Technologies in the Digitalization of Manufacturing Supply Chain. Procedia Computer Science, 232(2023), 337–347. https://doi.org/10.1016/j.procs.2024.01.033
Al-Ghofaili, A. A., & Al-Mashari, M. A. (2014). ERP system adoption traditional ERP systems vs. cloud-based ERP systems. 4th International Conference on Innovative Computing Technology, INTECH 2014 and 3rd International Conference on Future Generation Communication Technologies, FGCT 2014, 135–139. https://doi.org/10.1109/INTECH.2014.6927770
Azevedo, A. (2021). Grasp the Challenge of Digital Transition in SMEs—A Training Course Geared towards Decision-Makers. 1–20.
Büyüközkan, G., & Göçer, F. (2018). Digital Supply Chain: Literature review and a proposed framework for future research. Computers in Industry, 97, 157–177. https://doi.org/10.1016/j.compind.2018.02.010
Candra Pratama, F., Purnomo, A., Iqbal Maulana, F., Abdul Aziz, N., & Kresna Maharsih, I. (2021). Digital Transformation in Small Medium Enterprises: Mapping of the Knowledge Base. Proceedings of the International Conference on Industrial Engineering and Operations Management Monterrey, Mexico, 2214–2223.
Chang, S. I., Hung, S. Y., Yen, D. C., & Lee, P. J. (2010). Critical factors of ERP adoption for small- and medium- sized enterprises: An empirical study. Journal of Global Information Management, 18(3), 82–106. https://doi.org/10.4018/jgim.2010070104
Costa, C. J., Ferreira, E., Bento, F., & Aparicio, M. (2016). Enterprise resource planning adoption and satisfaction determinants. Computers in Human Behavior, 63, 659–671. https://doi.org/10.1016/j.chb.2016.05.090
Crupi, A., Del Sarto, N., Di Minin, A., Gregori, G. L., Lepore, D., Marinelli, L., & Spigarelli, F. (2020). The digital transformation of SMEs – a new knowledge broker called the digital innovation hub. Journal of Knowledge Management, 24(6), 1263–1288. https://doi.org/10.1108/JKM-11-2019-0623
European, C. (2019). Commission, E. Entrepreneurship and Small and Medium-Sized Enterprises (SMEs). Available online: https://ec.europa.eu/growth(accessed on 12 August 2019)./smes_en. 12(1).
Fatorachian, H., & Kazemi, H. (2021). Impact of Industry 4.0 on supply chain performance. Production Planning and Control, 32(1), 63–81. https://doi.org/10.1080/09537287.2020.1712487
Gessa, A., Jiménez, A., & Sancha, P. (2023). Exploring ERP systems adoption in challenging times. Insights of SMEs stories. Technological Forecasting and Social Change, 195(June). https://doi.org/10.1016/j.techfore.2023.122795
Hailu, A., & Rahman, S. (2012). Evaluation of key success factors influencing ERP implementation success. Proceedings - 2012 IEEE 8th World Congress on Services, SERVICES 2012, 88–91. https://doi.org/10.1109/SERVICES.2012.74
Hyland, P., & Gieskes, J. (2004). Entrepreneurial orientation of SMEs, total quality management and firm performance. Journal of Manufacturing Technology Management, 15(4), 313–314.
Ivanov, D., & Dolgui, A. (2021). A digital supply chain twin for managing the disruption risks and resilience in the era of Industry 4.0. Production Planning and Control, 32(9), 775–788. https://doi.org/10.1080/09537287.2020.1768450
Johnson, M. P., & Schaltegger, S. (2016). Two Decades of Sustainability Management Tools for SMEs: How Far Have We Come? Journal of Small Business Management, 54(2), 481–505. https://doi.org/10.1111/jsbm.12154
Krammer, S. M. S., Strange, R., & Lashitew, A. (2018). The export performance of emerging economy firms: The influence of firm capabilities and institutional environments. International Business Review, 27(1), 218–230. https://doi.org/10.1016/j.ibusrev.2017.07.003
Liu, K. P., Chiu, W., Chu, J., & Zheng, L. J. (2022). The Impact of Digitalization on Supply Chain Integration and Performance. Journal of Global Information Management, 30(1), 1–20. https://doi.org/10.4018/jgim.311450
Mago, S., & Modiba, S. F. (2022). Is informal financing important for micro and small businesses in Africa? Small Business International Review, 6(1), 2–16.
Marinho, M., Prakash, V., Garg, L., Savaglio, C., & Bawa, S. (2021). Effective cloud resource utilisation in cloud erp decision‐making process for industry 4.0 in the united states. Electronics (Switzerland), 10(8). https://doi.org/10.3390/electronics10080959
Mefid, K. N., & Ahlunnazak, A. I. (2023). Odoo-ERP as a Solution to Business Performance in Supply Chain of the Coffe Industry: A Systematic Literature Review. Jurnal Manajemen Strategi Dan Simulasi Bisnis (JMASSBI), 4(2), 69–81.
Min, H. (2010). Artificial intelligence in supply chain management: Theory and applications. International Journal of Logistics Research and Applications, 13(1), 13–39. https://doi.org/10.1080/13675560902736537
Oubrahim, I., Sefiani, N., & Happonen, A. (2023). The Influence of Digital Transformation and Supply Chain Integration on Overall Sustainable Supply Chain Performance: An Empirical Analysis from Manufacturing Companies in Morocco. Energies, 16(2). https://doi.org/10.3390/en16021004
Rindfleisch, A., O’Hern, M., & Sachdev, V. (2017). The Digital Revolution, 3D Printing, and Innovation as Data. Journal of Product Innovation Management, 34(5), 681–690. https://doi.org/10.1111/jpim.12402
Safari, A., & Saleh, A. S. (2020). Key determinants of SMEs’ export performance: a resource-based view and contingency theory approach using potential mediators. Journal of Business and Industrial Marketing, 35(4), 635–654. https://doi.org/10.1108/JBIM-11-2018-0324
Swink, M., Narasimhan, R., & Wang, C. (2007). Managing beyond the factory walls: Effects of four types of strategic integration on manufacturing plant performance. Journal of Operations Management, 25(1), 148–164. https://doi.org/10.1016/j.jom.2006.02.006
Vaaland, T. I., & Heide, M. (2007). Can the SME survive the supply chain challenges? Supply Chain Management, 12(1), 20–31. https://doi.org/10.1108/13598540710724374
Winter, M., Dopler, S., Müller, J. M., & Zeisler, A. (2022). Information sharing and multi-tier supply chain management of SMEs in the context of Industry 4.0. Procedia Computer Science, 217(2022), 1378–1385. https://doi.org/10.1016/j.procs.2022.12.336
Wong, I. K. A., & Zhao, W. M. (2016). Exploring the effect of geographic convenience on repeat visitation and tourist spending: the moderating role of novelty seeking. Current Issues in Tourism, 19(8), 824–844. https://doi.org/10.1080/13683500.2013.870538
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Khairen Niza Mefid, Fitria Ridhaningsih
This work is licensed under a Creative Commons Attribution 4.0 International License.
